Hotel Eden

The location was excellent, the staff was very friendly and helpful, and the room and all of the common areas were cleaned to an outstanding level every day. When you book 1st class in trains, you often need hard copies printed to show your reservation. I would receive the email from Rail Europe and forward it to the hotel and the staff immediately printed it for me. The front desk staff and the maid who cleans the building makes this a desirable place to stay in the city of Florence Italy.

Hotel Eden is a good and convenient hotel near the center of Florence. The check in and check out were very smooth, and the staff is kind and helpful. A/C worked well and shower pressure was great. It is a great value if you want to be near the historical center - everything is easily reachable on foot. Also, lots of restaurants and bars nearby.

Location, location and location.5-7 minutes walk to Novella train station and tram.All our tours (Cinque terre and Siena/Pisa/San Gimignano meeting point within 7-8 minute walk from the room.Decent size room for 4 people and daily cleaning.Everything you need is within 1 minute walk or just outside the hotel.Duomo is 7 minutes walk too.We never have to use taxi including from train station to hotel with 1 large suitcase and 4 carryon bags and 2 bag pack.Overall this is an excellent value for the money and hotel staff was also very friendly and helpful. Need to go at 340 am to the airport and they called the taxi right away which came within 2 minutes. (FYI: Extremely difficult to book taxi 24 hrs prior especially if someone needs to go early in the morning to the airport.There is a direct tram service 5 minutes form the hotel but starts at 5 am.We also try to book private transfer which was expensive and again not available.So just call the taxi from the hotel prior to your departure with no hassle and try not to use the app taxi or reservation because they can cancel anytime).

The staff was extremely helpful and welcoming. The location was very convenient

It’s 5-10 minutes walking from the rail station and 15 mins away from the Duomo, also 1 minute away from a bus stop, so by walking you can get to almost everywhere. Our room has a balcony so we can enjoy sunset and night breeze. The refrigerator downstairs is open to us too so we didn’t need to buy water while we stayed there.